Samlesbury Hotel ★★★★

Friendly staff, excellent shower and comfortable bed.

There was a smell of drains in the hotel reception and corridors. Luckily not in the room.

The wonderful and efficient young lady named Ella (or Ellie?) who procured me such a magnificent breakfast (see below for complaints about the Sunday breakfast arrangements!) The comfortable, well-appointed room and comfortable bed. The efficiency of the young ladies who served the sandwiches for lunch on Sunday. The Conference which I had convened went smoothly and was very successful.

I arrived on Saturday evening, expecting to eat at the Hotel, which I knew had a restaurant. The receptionist appeared to think I should somehow have known that the restaurant is not open at weekends! I indicated that I would like breakfast the following day and no attempt was made to inform me of the bizarre procedure for breakfast on Sundays, neither was this information in the room in printed form. Consequently, I went into the dining area expecting the type of arrangement one might get at any hotel up and down the country and after a considerable wait, went to the reception desk where Ella was on duty and very kindly brought me a breakfast tray, which was quite stupendous. It was a pity that she had to go to such trouble which would not have been necessary had the receptionist on the desk on the previous night taken the trouble to explain the arrangements to me!

Room was clean if a little tired looking. Reception staff were lovely.

We weren’t in a great position so it was rather noisy with people coming in during the early hours and going out for breakfast. While the room was clean and fairly comfortable it was a little tired looking.

Bedroom nice and updated.

Breakfast. Breakfast meant to finish at 9.30 we went before 9am. The restaurant was dirty and there was no food. Managed to have some basic food that's it. Everything was finished. Should have a better planning of the amount of food for all costumers have breakfast.

Really friendly helpful staff Clean room Comfy beds

The only issue was the room was so warm and the window didnt open!

The price and the fact that there was a restaurant on site.

The fact that when we booked into the hotel neither of the reception staff bothered to mention that the hotel was unable to provide any meals that evening. We only found out from the bar staff much later that they weren't serving food that evening.

the bed was extremely comfortable, the wifi was super strong, and the shower pressure was very good. and the evening dinner was very good.

in some spots it could have used some redecoration, the rest was perfect.

Service provided by staff

the friendly people, the countryside, the good food, in the hotel great wifi

Modern and clean

The cleaners need a refresher to remind them what they need to be doing properly

Good location

It looks tired

Ideal location and clean room

Food wasn’t very good

Good location

Maid only left one towel every day so had to keep going to reception every night for another towel

The hotel was presented well

The room was extremely small

Free parking

Room was extremely small - felt claustrophobic

Friendly welcome from Ella and Aggie. Lovely bright clean bathroom. Comfy bed.

Poor lighting in bedroom.

Easy to get to off the motorway, can check in 24 hours a day, staff are friendly and good. Really good value for money.

Could maybe do with an update?

The hotel was clean and well kept, the staff super friendly!!

N/A

Room was large and clean with a large shower.

Due to location no food could be delivered to the hotel. Ordered room service and food took ages to arrive.

The room and bed were very comfortable and warm which was very much appreciated on a bitter cold night. The selection for breakfast was good and the hot food was hot.

cannot think of anything